Effective Date: 2024-04-09
Updated Date: 2025-01-01
This Privacy Policy (hereinafter referred to as "this policy") explains how we handle personal data and protect information privacy when you use the following services, products, and related action applications SweetSteps APP (collectively referred to as "products").
When you interact with our products, please read this Privacy Policy carefully and understand the purpose and security measures of how we collect and process your personal data, including how we use, store, share, and transfer your personal data. In this policy, you can exercise your privacy rights regarding personal data, such as access, deletion rights, and more, through our instructions.
By agreeing to this Privacy Policy or using our products or services in an appropriate manner, and not contacting us to express contrary opinions, we will consider that you fully understand and agree to this policy. If you have any questions, comments, suggestions, or complaints during the reading process, please contact us via the following email: sziitjin@gmail.com
To provide our services to you, we may ask you to provide personal data that is necessary for these services. If you do not provide personal data, we may not be able to offer our products or services.
Information you voluntarily provide to us
- Account or Personal Information: When you register for our account, we may collect your name and contact information, such as your email address, phone number, username, and login credentials. During your interaction with our products, we may further collect your nickname, profile picture, etc., from your account.
- Feedback: When you use the feedback and suggestion features in our products, we will collect your email address, phone number, feedback content, uploaded photos, and app log information to handle your issues in a timely manner.
The purposes for processing your data are as follows:
- Providing Services: We process your account and personal information to provide the products and services you requested. The legal basis for such processing is the performance of our contract with you according to our terms of use.
We respect your rights and also hold your personal data. You can exercise any of the following rights:
You can exercise your personal rights without any fees. In accordance with local data protection laws, if your account service is in mainland China, we will respond to your request within 15 business days; if your account service is outside mainland China, we will respond to your request within 30 days.
If you choose to send us a request via email, please specify what information you would like to change, whether you want to delete your personal information from our database, or what restrictions you want to impose on our use of your personal data. Please note that for security reasons, we may ask you to verify your identity before further processing your request.
We will process your personal data for the shortest duration necessary to achieve the purposes described in this policy, unless a longer retention period is required by specific legal obligations. We will determine the appropriate retention period based on the quantity, nature, and sensitivity of the personal data. After the retention period ends, we will destroy your personal data. If we are unable to destroy the data for technical reasons, we will take appropriate measures to prevent further use of your personal data.
We may update this policy in response to changes in information. If we make any significant changes, we will notify you by email (sent to the email address specified in your account) or post a notice in the application before the changes take effect. We recommend that you periodically check this page for the latest information on our privacy practices.
If you have any questions about our practices or this policy, please contact us via the following email:
Email: sziitjin@gmail.com